The Complete Guide to Providing an Exceptional Student Experience
Looking to level up your institution's student experience? Check out Eli Weiss' ultimate guidebook to customer experience (CX). It's packed with valuable tips and strategies that you can adapt to your intuition. This free resource will help you redefine and enhance your brand through exceptional student experiences.
Inside CX Unlocked:
Building and managing CX teams: Tips for crafting a remarkable CX team, starting with your first hire. Eli also shares techniques to maintain team enthusiasm and engagement.
Great student experiences aren’t expensive: Shift your CX program from mediocre to memorable without breaking the bank.
Handling common challenges in CX: Practical guidance for overcoming obstacles by embracing individuality, fostering a positive mindset, setting relevant KPIs, and empowering CX teams.
Drive growth with great CX: Explore how swift problem-solving and data-driven retention strategies nurture long-term relationships, enhance customer loyalty, and drive growth.
Automation and the future of CX: Discover Eli's insights on the impactful role of automation.
Need help with your student experience? Let's chat and see how we can improve it! Schedule a call with us, and we'll give you some quick suggestions on how to improve your student experience.
5 Essential Steps to Cultivating a Thriving Higher Ed Community in 2024
Creating a lively university or college community is essential in today's academic world. Doing so helps build positive relationships among students, faculty, and staff and influences prospective students to choose your institution. Follow these five steps to create a strong community and attract more potential students:
Clarify Your Community's Goals: Define the purpose of your community and identify values and principles.
Encourage Active Participation: Encourage diverse participation and promote inclusivity.
Utilize Online Platforms for Engagement: Leverage social media, forums, and dedicated platforms.
Foster Meaningful Connections: Prioritize quality relationships through open communication and listening between students and your institution.
Sustain Community Engagement: Organize regular events, establish feedback channels, and encourage collaboration.
Pro Tip: Invest in building your community. It significantly impacts whether potential students choose to join your institution or not.
At Noetic, we are passionate about helping universities and colleges create thriving communities that make a lasting impact. If you need further assistance or guidance in implementing thesehigher education strategies, please don't hesitate to contact us!
TheTop 6 Marketing Tools Every Institution Should Be Using in 2024
Being efficient is key to success in today's ultra-competitive higher education landscape. Having the right tools to support your institution is necessary. Here are the top six marketing tools that you should be utilizing in 2024:
SERanking - Boost your institution's online presence with this all-in-one SEO tool.
ActiveCampaign - Streamline your email marketing efforts with this leading automation software.
HubSpot - Elevate your customer relationship management and provide a better student experience.
Slack- Enhance team communication and enjoy seamless collaboration.
CoSchedule - Optimize your social media presence with efficient post-scheduling.
Google Analytics - Stay on top of website analytics to make data-driven marketing decisions.
If staying up to date with the latest technology feels overwhelming, let us make it easier. Book a call with us today to discuss implementing 2024’s most impactful tools!
This beginner’s guide is essential for financial institutions aiming to establish an online presence and outpace competitors in the ever-evolving digital landscape. You will learn how digital marketing strategies like SEO, content marketing, and social media ads can enhance client acquisition and drive business growth.
In this blog post, we will explore the world of marketing budgets in higher education, including average spending figures, areas where universities invest the most, critical components included in a marketing budget, and valuable insights on creating an effective budget that aligns with your institution's goals.
In this blog, we will explore common challenges faced in higher education digital marketing and discover seven practical solutions that can help you transform these problems into opportunities for success.
